1
Legal Entity
Ellon AI is operated by 4 MORE Labs Ltd, a company registered in England and Wales.
Company Name:4 MORE Labs Ltd
Company Number:16264412
Registered Address:19-21 Chapel Street, Marlow SL7 3HN, United Kingdom
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Directors
The company is managed by its directors in accordance with UK Companies Act 2006.
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VAT Information
VAT registration number: Not currently VAT registered. This section will be updated upon registration.
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Data Protection
- Data Controller: 4 MORE Labs Ltd, 19-21 Chapel Street, Marlow SL7 3HN is the data controller for all personal data processed through Ellon AI.
- ICO Registration: 4 MORE LABS LIMITED is registered as a data controller with the Information Commissioner's Office (ICO) under the UK Data Protection Act 2018. Registration reference: ZC105791.
- Data Protection Contact: We have not appointed a formal Data Protection Officer as we do not meet the threshold requiring mandatory DPO appointment under UK GDPR Article 37. Data protection enquiries should be directed to contact@ellon.ai or in writing to the registered address above.
- Response Timeframe: We will respond to data protection enquiries within 30 days of receipt.
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Contact Information
Email:contact@ellon.ai
Website:www.ellon.ai
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Complaints Procedure
We take complaints seriously. If you are unhappy with any aspect of the Service:
1
Contact us directly at contact@ellon.ai with the subject line "Complaint". Include your account email, a description of the issue, and any relevant job reference numbers.2
We will acknowledge your complaint within 2 working days and aim to provide a substantive response within 10 working days.3
Escalation: If you are not satisfied with our response, you may escalate to the relevant authority:
- Data protection complaints: ICO - ico.org.uk
- Consumer disputes: Citizens Advice / Trading Standards - citizensadvice.org.uk
- Online dispute resolution (EU users): ec.europa.eu/consumers/odr